FAQ

Frequently Asked Questions

What ingredients are in Flexpower?

Flexpower consists of ingredients that do not irritate the skin. The pain-relieving elements are approved according to European regulations. The body’s own substances are used in the cream. The three essential components of Flexpower are Trolamine Salicylate, MSM and Glucosamine.

Can Flexpower help with my arthritis?

Yes. Flexpower can help relieve pain caused by arthritis.

Does Flexpower have a foul-smelling, medicinal odor like most current pain relief products?

Absolutely not. Flexpower has a fresh, neutral scent that is described as “that pleasant scent of a fabric softener.” Get the relief you need without the smell of the offending drugs. Use Flexpower sports cream before you leave home, before work or before going to bed.

I take an oral pain reliever (eg ibuprofen, naproxen sodium). Can I use Flexpower in addition to those products?

Yes. In fact, using FlexPower sports cream can be a safe and effective way to reduce your use of such medications. If you have any questions about the product or its use, please consult your doctor.

Is Flexpower WADA certified?

Flexpower sports cream meets WADA guidelines for over-the-counter products. Remember that Flexpower sports cream is an acute pain reliever, not a cure for an underlying condition. It provides temporary relief from pain. Again, if you have any questions about the product or its use, talk to your doctor.

Can I use Flexpower if I am pregnant or breastfeeding?

As with any medication, a person who is pregnant or breastfeeding should consult her doctor first.

How long does Flexpower provide lighting?

Relief from pain and discomfort varies from person to person, but FlexPower sports cream typically provides 2-3 hours of relief.

When I use Flexpower, when do I feel the most heat?

The gradual heat is amplified as your pores are open, so you feel the most heat after an intense workout or after a hot shower. If you like warmth, make sure to apply Flexpower right after you shower.

Does Flexpower contain steroids?

New. Our product does not contain steroids. Flexpower is considered safe and effective and is used by world-class athletes in the Olympics, Eredivisie, Jupiler League, NBA, NFL, NHL, MLB and other professional sports.

Guarantee

Do you offer a money back guarantee?

We request that you notify us of a defect as soon as possible after discovery. If you are not satisfied with the item, you can let us know within the trial period of 14 days. If you want to return a product, we request that you contact us first. This can be done via the following email address: info@flexpowereurope.com.

 

The purchase amount of the returned items will be refunded to your account. Before returning anything, we recommend that you read the terms and conditions carefully.

 

Receipt check

Check immediately after receipt of your order whether the items have been delivered undamaged, complete and according to the invoice. We request that you notify us of a defect as soon as possible after discovery.

You can let us know within 14 days of receipt that you wish to cancel the purchase. After registration you then have another 14 days to actually return the products. You can also return the products within 14 days of receipt without prior notification, as long as you add a statement showing your wish to cancel.”

 

Returns

You can return your package to: Flexpower Europe, Marten Meesweg 8-10, 3068 AV Rotterdam. Processing returns can take 5 to 7 business days.

 

Return shipments are at the buyer’s risk. This means that Flexpower Europe is not liable for damage or loss of returned items. Therefore, always ask the postal agency for a proof of shipment and keep it well.

Payment

In what ways can I pay?

We offer a safe environment to pay online. As soon as you start checking out, you will enter a secure internet environment. This way others don’t get the chance to secretly watch. Your transaction data is sent encrypted via an SSL connection. You can recognize a secure SSL connection by the green lock in your browser.

You can pay online with iDEAL, Credit Card, ING Home’Pay, PayPal, Bancontact, Apple Pay and pay afterwards with Klarna. When you place an order with a credit card, the amount is reserved on your credit card. The actual debit is only made after delivery. That way you pay afterwards. When paying with PayPal you can also choose the option Pay afterwards. When completing your purchase, PayPal pays the seller for you and the money is only debited from your bank account after 21 days.

Shipping

Which shipping method(s) does Flexpower offer for online orders?

We offer standard shipping with Bicycle Couriers and DHL. Other shipping options are available for larger orders (contact us at info@flexpowereurope.com).

I bought Flexpower sports cream online, how long will it take before I receive it?

Flexpower Europe strives to deliver orders placed on workdays before 4 p.m. the next working day. This is only possible if the product is in stock.

Products that we do not have in stock have a delivery time of 1 to 4 weeks (with exceptions).

Promotion

Do you offer promotions?

Sign up for our newsletter to receive inside information from Flexpower, including sports news, tips, specials, buzz and periodic promotional discounts.

Sponsorship

Does Flexpower want to sponsor my team/event/organization?

Since 2001, our Flexpower family has been supporting the dreams of athletes in every sport, helping them through their training, competitions and injuries. These athletes are examples of courage, hard work, competitiveness and honesty. Throughout the year we sponsor and participate in different events within different sports and we continue to add ambassadors who reflect these beliefs.

 

If you are interested in working with us and being part of our extended Flexpower family, please email us with your story, photos and information about yourself and/or your team. We look forward to hearing from you.

 

E-mail

info@flexpowereurope.com

Do you have more questions for us?

What does Flexpower mean to you?

Active body care

It is a new era for all of us. Exercise is good for your immune system and has so many health benefits. Therefore, reward yourself with a Flexpower experience. With our powerful and natural cream we ensure that you can be and remain active. You’ve never felt anything like this.

By taking good care of your body, you can move more freely, finer and perhaps more often.
No matter how you move. Our ingredients are carefully chosen. With a unique formula, we ensure that the skin allows the effect. This starts as soon as you get your body moving. We call this active body care.

Frequently Asked Questions

What is FlexPower sports cream?

Frequently Asked Questions

How much FlexPower sports cream should I use?

That depends on the surface where you want to lubricate FlexPower. Your thighs are naturally bigger than your neck. On average, we recommend 2 full fingertips. If this does not give the desired effect after 20 to 30 minutes, apply extra.

When can I use FlexPower sports cream?

Use FlexPower before exercise for extra flexible and warm muscles. FlexPower can also be used after exercise to be able to recover quickly and well. Then apply FlexPower again after showering.

How long does the FlexPower sports cream work?

Relief from sore muscles and stiffness varies from person to person, but FlexPower sports cream typically provides 1.5 to 2.5 hours of relief.